TALK TO US
We'd love to hear from you
P.O. BOX 60872
Dayton, OH 45406
Contact us for any of the following inquires:
returns or exchanges
press, media or speaking inquires
& Refunds Policy
Quality and customer satisfaction are very important to us! If you're not completely satisfied, please let us know within 7 days of receipt of order and we will make our best effort to resolve the issue.
Your original online order will include an invoice, Exchange Form, and other customer documents (if applicable). Please fill out the exchange form located on this page. Be sure to include your purchase invoice number. On your Exchange Form, also indicate the item(s) you wish to return and list the return reason codes. Failure to complete the form in its entirety can delay the processing of your return.
Payments for merchandice can be made online here at our website, from Instagram or from or Facebook page. We accept all major credit cards. At in person vendor booths customers are able to pay with cash or credit card. We also accept payments through our company card reader.
To be eligible for a merchandise exchange, the item must be returned unworn, unaltered, unwashed and in the same condition in which it was received, with tags intact. It must be accompanied by the Exchange Form and other customers documents (if applicable).
Securely package your returned item(s) and Exchange Form in a box or envelope of your choice. You may also use the original package if possible. Place the pre-printed Return Label on the outside of your package. Please note that the Return Label is not pre-paid, therefore, shipping costs for return shipping are the responsibility of the customer.
We do not offer refunds, rather store credit. Store credit will be issued after return has been received, inspected and assessed and will be emailed directly to you. Return shipping is non-refundable; unless you received damaged, defective, or wrong item(s).The total price of your store credit may vary from the listed price of the item based on any discounts or taxes applied to the original order.
Mail your returns to the following address:
P.O Box 60872
Dayton, OH 45406
All exchanges are sent out via standard USPS shipping. If you need it sooner, contact us to arrange for express options. Please allow 5-7 days for processing on all returns and in-stock exchanges. We will notify you if a requested item is not available.
At this time, we can not provide refunds for orders lost or stolen in transit. Contact us to make arrangements for re-delivery.
For any other questions, please email email@example.com and indicate “Return” in the subject line.
click here to view and print out exchange form for merchandise.
ALL SALE SARE FINAL FOR THE I AM ME NATURALLY CALENDAR.